Terms

Pauhu Translations complies with The Finnish Association of Translators and Interpreters’ General Terms of Contract for Translations

Terms of Payment

7 days net upon order.

Terms and conditions for online shop

Pauhu Oy (VAT number FI07681718) (online shop) sells translation services to private persons and companies in Finland and abroad. We reserve all rights to change the terms and conditions, and the prices. All prices include VAT.

Contact us

E-mail: info@pauhu.fi
Telephone: +358 9 499 019
Address: Vänrikki Stoolin katu 5, 00100 Helsinki, FINLAND

Orders

Orders are collected from the online shop selection by adding services to the shopping basket. The order is confirmed by using the check-out functionality in the online shop to pay for the purchase. By confirming an order, you accept these terms and conditions and the service pricing. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the services ordered and the price breakdown.

Payments

Bambora PayForm (Paybyway Oy, VAT number FI24865594) is the payment facilitator of the online shop. Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Bambora. Bambora or Paybyway Oy is shown as the payment receiver in the bank account listing and in the invoice. Paying with Bambora is safe. All information is exchanged through secure connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

Read more about Bambora at https://www.bambora.com

Payment methods

payform row

With Bambora PayForm, you can pay your order through an internet banking account, a wallet, a payment card (credit/debit), an invoice or partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards, Jousto and Mash.

MobilePay: You can pay with your MobilePay wallet, if you have allowed online payments in the MobilePay application's settings. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.

Pivo: Terms and conditions of Pivo can be found at https://pivo.fi/kayttoehdot/pivon-kayttoehdot/

Jousto: With Jousto invoice and partial payment, you can pay in over 4,000 online shops in Finland. With Jousto invoice, you get 14 days payment time (invoice fee 4.90 eur). With Jousto partial payment, you get max. 12 months payment time (invoice fee 4.90 eur and monthly interest rate 2.42%). Read more at www.jousto.com

Mash: Mash invoice and partial payment is available to over 20 year-old consumers with a permanent address in Finland. Read more about Mash at https://www.mash.com/en/services/customer

Mash Finance Oyj (VAT number 2159120-9) is a Finnish financing institution operating since 2007. Mash Finance Plc reserves the right to review the credibility and the address information of consumers using Mash invoice or partial payment. The consumer is also requested his or her social security number. The credit is approved or declined based on this review.

Enterpay-yrityslasku: Your company can request an invoice by an electronic invoice or by e-mail (.pdf invoice). The payment term is 14 days. Through the online service, your company can authorise certain persons to make and manage purchases. Your company can also track purchases by using the online service. The service is free of charge. Read more about Enterpay-yrityslasku at www.enterpay.fi/ostajalle. Terms of service available at www.enterpay.fi/ehdot-palvelu/

Contact Bambora PayForm

Bambora PayForm, Paybyway Oy (VAT number FI24865594)
E-mail: payform@bambora.com
Telephone: +358 29 300 5050 (workdays 9 am to 4 pm)
Address: Laserkatu 6, FI-53850 Lappeenranta, Finland

Shipping

Orders are sent during workdays. Orders are usually delivered within 3–5 workdays. Delivery of more time-consuming work usually takes 1–3 weeks.

Cancelling an order, defect liability and reclamations

The customer has right to cancel an order before the order is delivered. The cancellation must be done in writing with an e-mail to the customer support of the online shop. If the customer cancels a translation assignment, the online shop  has the right to compensation for work done up until the day of cancellation. Please attach your name, contact details and your bank account number for receiving a possible refund.

The online shop is liable for defects in the sold services according to the applicable law. Please contact the customer support of the online shop immediately in a case of reclamation. Please inform us without a delay – at least within 14 days – in case there is something wrong with our service. The consumer has a right to file a dispute in the Consumer Disputes Board in a case of dispute between the online shop and the consumer.


 

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